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Smart Awards Network Operative
Passport Scheme (NOPS):

Raising Global Standards in
Utility Workforce Competence

The Network Operative Passport Scheme (NOPS), developed by Smart Awards, is an innovative workforce assurance solution designed to elevate safety, consistency, and technical competence across utility networks. Originally launched to meet the rigorous demands of the UK’s utility and infrastructure sectors, NOPS is now attracting interest globally as a scalable model for workforce standardisation and compliance.

Customised for You

Qualfications and Customised Training Solutions

01 Network Operative Passport Scheme (NOPS)

Why NOPS is Essential for Your Business

  • Enhanced Safety
    Reduces workplace incidents through comprehensive safety training and competency verification
  • Operational Efficiency
    Standardised skills across your workforce ensure consistent, high-quality performance
  • Regulatory Compliance
    Meet industry standards and regulatory requirements with confidence
  • Workforce Mobility
    Portable qualifications enable flexible deployment of skilled personnel

02 Experts in End Point Assessments

03 Qualfications and Customised Training Solutions

Smart Awards Qualifications equip your workforce with industry-recognised skills. We offer targeted, industry-recognised qualifications designed to meet the real demands of your business. Whether you're upskilling existing staff or onboarding new talent, our qualifications help you build a skilled, safe, and compliant workforce—faster and more efficiently. Our customised soluctions are:

  • Tailored to your industry needs
  • Flexible delivery methods
  • Cost-effective

What is NOPS?

NOPS is a digital workforce passport system that captures, verifies, and tracks the training, qualifications, and competency records of field operatives working across telecoms, power, water, gas, and civil infrastructure. It provides real-time access to validated workforce data, enabling employers, clients, and regulators to make informed decisions regarding site access, safety, and workforce readiness.

Key Features

  • Digital Credentialing: Each operative is issued a unique digital ID linked to a secure cloud-based profile containing verified qualifications and training records.
  • Industry Standardisation: Promotes consistency in training and safety practices across multiple utility disciplines and contractors.
  • Compliance and Risk Management: Enables companies to demonstrate due diligence, manage workforce risks, and meet regulatory or contractual requirements with ease.
  • Global Accessibility: NOPS can be deployed and managed across countries, adapting to local training standards while maintaining central oversight and governance.

Why NOPS for the International Market?

Infrastructure projects around the world increasingly involve multiple contractors, cross-border workforces, and complex compliance requirements. NOPS offers a universal framework for tracking and validating operative competence, making it ideal for governments, utility providers, and multinational contractors seeking:

  • A consistent, scalable approach to workforce assurance.
  • Interoperability between local training and international standards.
  • Enhanced health, safety, and environmental compliance.
  • Improved site productivity and accountability through verified access control.

Customisation for Local Markets

Smart Awards works with international partners to align NOPS with national regulatory standards, language preferences, and regional training frameworks. This flexible model ensures relevance and compliance in any jurisdiction, while maintaining the integrity of the global system.

The Future of Global Utility Workforces

With a growing need for safer, smarter, and more efficient infrastructure delivery, NOPS offers a forward-looking solution to workforce management and training verification. By adopting NOPS, international organisations can build trusted, competent workforces that meet the evolving demands of modern infrastructure.
If you are interest in our international NOPS scheme please contact the NOPS team at admin@smartpassport or 02476 421125.